Get in Touch With Us
Got a question about one of the casinos we cover, spotted something that needs updating, or want to suggest a topic? This page explains how to reach the team behind levelupwebdesign.ca and what you can expect once you do.
The Best Way to Reach Our Team
Email is the most reliable route to us. Send your message to [email protected] and a member of our editorial team will read it personally — we don't rely on automated replies to stand in for a real answer.
We try to respond within a couple of working days. If your enquiry relates to a specific brand, offer, or a bonus term you're trying to understand, mentioning it in your subject line helps us route it to the right person and answer faster.
What We Can Help With
- Questions about our reviews or ratings — If you want more detail on how we scored a Canadian online casino, or how a welcome offer such as a no deposit bonus actually works, ask us directly.
- Corrections and outdated information — Bonus terms, wagering requirements and payment options change often. If something on the site looks out of date, we want to know so we can check it.
- Content suggestions — If there's a Canadian casino topic, game category or payment method you'd like us to cover in more depth, tell us. Reader input genuinely shapes what we write about next.
- Partnership or editorial enquiries — If you represent a casino brand or a relevant business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about gambling behaviour — If you or someone you know is struggling with gambling, say so in your message. We can point you towards resources and support services in Canada.
Before You Write to Us
A lot of the common questions we get are already answered on the site. If you're comparing Canadian online casinos and specifically hunting for a no deposit bonus, it's worth checking a few things first:
- Whether the offer you're looking at is genuinely a no deposit bonus, or a match bonus that requires a deposit first — the two get confused often, and the wording matters.
- What the wagering requirement is, and whether it's attached to the bonus amount or to any winnings generated from it.
- Whether there's a maximum cashout cap on winnings from a no deposit bonus, which is common and easy to miss.
- Which games count towards the wagering requirement, since slots often contribute fully while table games may contribute far less.
If you're weighing up options outside the mainstream Canadian licensed market, our guide to non-GamStop casinos covers a related but distinct set of considerations — it's worth a read if that's the angle you're coming from.
What Happens After You Get in Touch
Every message is read and answered by a person, not a script. We aim to reply within two working days, though this can stretch slightly during busier periods — we'd rather give you an accurate answer a little later than a rushed one on time.
If your question touches on something we've published — a rating, a bonus term, a claim about licensing — we'll check our records before replying, and we'll update the page if we find we've got something wrong.
A Note on How We Work
Canda Casino Sites is an independent site. We review and rank Canadian online casinos, including their welcome offers and no deposit bonuses, based on our own research. Some of the operators we cover may pay us commission if a reader signs up through our links, but this never decides where a brand sits in our rankings — that's determined by our own editorial assessment.
Thanks for taking the time to read this far. Whether it's a quick question or detailed feedback, we're glad to hear from you.